It’s not often that Word on Health bloggers are lost for words, but even we were stunned by the recent announcement from our own CEO, Dr. Christos Efessiou, that SRxA will now offer a complete satisfaction guarantee to all of its clients.
“We recognize that pharmaceutical budgets are tight and that there is increased internal scrutiny on ROI,” said Dr. Efessiou, “so we now tangibly guarantee our work product by offering our clients a refund of up to 50% of our management fee if a project’s pre-defined goals or outcomes are not met.”
This new initiative, which SRxA believes is an industry first, means that clients can rest assured in the knowledge that their expectations of a project will, as always, be met or exceeded.
It’s just another way that SRxA continues to lead the field in healthcare consulting, marketing and education.
WOW! How cool is that?